About Enterprise Innovation Consulting

We turn AI ambition into reliable business execution

We help organizations redesign how work gets done. AI can then cut operating cost and raise speed, quality and capacity without disrupting what already works.

Why EIC exists

AI exposes the operating gaps that software could leave hidden

In many organizations, critical work still depends on experienced people who carry context between steps, resolve exceptions and remember how decisions are made.

Traditional software could leave those gaps to people. AI can't scale reliably across them. Missing context makes the output vary, fragmented knowledge leads to wrong assumptions, and disconnected systems send work back to manual coordination.

We close those gaps. We make processes explicit, structure the knowledge behind them, connect the systems involved and build automation with quality control and human authority built in.

The model is rarely the only constraint. The operating context around it decides whether AI stays a useful tool or becomes something the business can depend on.

The core problem

AI cannot reliably execute a business process that the business itself has never made explicit.

Missing process contextSteps, decisions and exceptions live in people’s heads.

Fragmented business knowledgeAI sees incomplete or conflicting information.

Disconnected executionWork still moves manually between teams and systems.

What we do

We build the foundation for AI-supported operations

Strategy, process, knowledge and automation have to reinforce one another. Improve only one of them, and the operating gap stays.

Clear direction

Define the AI-native target state and prioritize the shortest route toward it.

Executable processes

Formalize goals, information flow, responsibilities, decisions, exceptions and quality checks.

Connected knowledge

Structure and govern the business context AI needs at the moment of execution.

Controlled automation

Build assistants, agents, integrations, verification, monitoring and escalation around ready workflows.

How we are different

One accountable path from strategy to running automation.
We start with how your business actually works.

You don't have to coordinate a strategy firm, a process consultant, a knowledge vendor and an implementation firm around the same operating problem.

Full-service delivery

We connect the target operating model, process and knowledge work, technical implementation and adoption.

Built around your business

We keep the operations, teams, systems and technology choices that still serve the target state.

Vendor-independent by design

We choose tools for the job and keep the business foundation portable as platforms and models change.

Our principles

The commitments that guide every engagement

Start from the business outcome

Technology decisions follow the target operating result.

Make the operating context explicit

Reliable AI needs clear processes, owned knowledge and defined quality.

Increase automation under control

Autonomy grows only after repeated results meet the agreed standard.

Leave the client with durable assets

Processes, knowledge, integrations and governance stay useful when tools change.

How we got here

2016

From building software systems to redesigning the systems behind execution

EIC was founded by Sergey Seroukhov, a software architect and startup CTO with more than 25 years of experience building operational systems across industries.

Across client work, the same pattern kept appearing: technology delivered more value when the process, knowledge, responsibilities and quality standards behind it were made explicit.

That experience shaped our focus today. We combine engineering, process design, knowledge structuring and AI-powered business process automation to make complex work more reliable and easier to scale.

We apply the same approach inside EIC through structured workflows, owned knowledge, reusable assets and AI-supported execution.

Sergey Seroukhov

Founder & CEO

Software architect, startup CTO and consulting leader with 25+ years of experience building systems, teams and operational frameworks.

The team

Practitioners across strategy, software, automation, operations and delivery

A team of 20+ across North America, Western Europe and Eastern Europe brings together the disciplines it takes to move from AI ambition to operations that run on AI.

The Enterprise Innovation Consulting team standing together in the office

Alexey Dvoykin

Manager, Consulting Services

Leads consulting delivery and client engagement across software, architecture and transformation projects.

Michael Seroukhov

Manager, Information Technologies

Supports internal systems, technical infrastructure, software development and testing.

Denis Bychkov

Manager, Sales & Marketing

Leads sales, marketing operations, CRM, automation and pipeline development.

Dmitry Levichev

Manager, Digital Products

16 years of experience across software, hardware, architecture, IoT and embedded systems.

Anastas Fonotov

Manager, Training Services

Leads training and knowledge transfer, combining software development with university-level teaching.

Mark Makarychev

Delivery Automation Expert

Specializes in cloud architecture, DevOps, automated infrastructure and delivery systems.

Alexander Kosheverov

Microfrontends Expert

Specializes in enterprise front-end architecture, Angular, React and microfrontend transformation.

Sergey Khoroshykh

Test Automation Expert

Specializes in software development, automated testing, quality systems and DevOps.

Bring us the operation you want AI to improve

We'll look at the business outcome, the process and knowledge behind it and the first practical step toward reliable automation.

Explore Services

On the call

Talk through the operating result you need

Find the first constraint to remove

Choose the right starting service